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Slack Bot Integration

Connect your AI integration to Slack workspaces for team support and automated assistance.

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Setup Process

1

Configure Bot

In the Slack tab of your integration:

  • Set bot display name and description
  • Upload a custom avatar
  • Configure command settings
2

Connect to Slack

  1. Click Connect to Slack
  2. Log in to Slack (if not already)
  3. Select the workspace to add the bot to
  4. Approve the permissions requested
3

Set Channel Permissions

Configure which channels the bot can access and respond in.

4

Test Bot

In your Slack workspace, mention the bot or use slash commands to test functionality.

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Bot Commands

CommandDescriptionExample
/ask [question]Ask the AI a question/ask How do I reset my password?
@YourBot [question]Mention the bot to ask a question@YourBot What's our return policy?
/helpShow available commands/help

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Best Practices

  • Channel Etiquette: Configure the bot to respect channel purposes
  • Thread Usage: Use threads for longer conversations to avoid channel noise
  • User Training: Educate team members on bot capabilities
  • Regular Monitoring: Check bot performance and user satisfaction