Common issues and solutions for integrations
Widget Not Appearing
</body>
data-app-id
// Check if widget script loaded console.log(window.KnowFlowWidget ? 'Widget loaded' : 'Widget not loaded');
Widget Appears But Doesn't Respond
Trigger Buttons Not Working
<!-- Correct --> <button data-knowflow-trigger="open">Help</button> <!-- Incorrect --> <button data-knowflow-triggers="open">Help</button>
enableTriggerButtons
false
// Test if API is available if (window.KnowFlowWidget) { window.KnowFlowWidget.open(); } else { console.log('Widget API not available'); }
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